Privacy Policy

1. Data controller and contact

The controller of your personal data is FORECASTING STOCKS PORTAIS E PROVEDORES DE CONTEUDO LTDA, based at ST SCN QD. 4 BL. B, Room 702, Asa Norte, Brasília, Federal District, Brazil.

For data-protection matters, including the exercise of your rights, you can reach our privacy team at support@forecastingstocks.com or +55 (61) 9807-1062 (WhatsApp).

2. Your rights as a data subject

To exercise any of these rights, send a request to the contacts above. We may ask for additional information to confirm your identity before fulfilling the request.

Under the LGPD, you are entitled to:

• confirmation that we process your personal data and access to that data;
• correction of incomplete, inaccurate or outdated data;
• anonymization, blocking or deletion of unnecessary or excessive data;
• portability of your data to another service provider;
• deletion of personal data processed on the basis of your consent;
• information about the public and private entities with which we share your data;
• information about the possibility of withdrawing consent and the consequences of refusal;
• revocation of consent at any time;
• opposing processing based on grounds other than consent when there is non-compliance with the law;
• lodging a complaint with the National Data Protection Authority (ANPD).

3. Hosting and processing locations

The website is served through a hosting provider and may be processed using infrastructure located outside Brazil. Our applications and back-end services run on Amazon Web Services and Google Cloud Platform, with data centers primarily in the United States.

When personal data is transferred internationally, we rely on contractual safeguards and on the legal bases permitted by the LGPD. International transfers carry inherent risks, including the possibility of access by foreign authorities under their local surveillance laws.

4. Information we collect

Depending on how you interact with us, we may collect:

• Account data: name, email address, mobile number and, where applicable, tax identification provided during registration;
• Device and access data: browser type and version, operating system, IP address, approximate location, device identifiers, crash reports and timestamps;
• Usage data: pages and screens visited, features used, predictions consulted and purchase history;
• Communication data: messages and information you provide when contacting our support channels;
• Payment data: information needed to process a transaction (e.g. card brand, last digits, billing name) — full card numbers and security codes are handled by the payment processor and are not stored by us.

5. How we use your data

We process personal data to:

• provide, maintain and improve our services and the predictions they generate;
• create and manage your account and process subscription payments;
• communicate with you about service updates, security and support requests;
• send marketing messages, when permitted, with the ability to opt out at any time;
• prevent fraud, abuse and security incidents, including transaction-risk scoring;
• comply with legal obligations and respond to lawful requests from public authorities.

6. Cookies and similar technologies

We use strictly necessary cookies to operate the website and analytical cookies to understand how the service is used. Non-essential cookies are set only with your consent through our cookie banner, which you can revisit at any time.

You can also manage cookies directly in your browser settings, but disabling them may limit some features of the site.

7. Service providers and integrations

We rely on carefully selected service providers to operate parts of the service — for example, cloud hosting, analytics, communications, customer support, payment processing and fraud prevention. These providers process personal data on our behalf and under contractual obligations consistent with this Policy.

Representative categories include: cloud infrastructure (such as Amazon Web Services and Google Cloud Platform), web analytics and advertising (such as Google Analytics and Google Ads), payment and anti-fraud services (such as credit-card processors, PayPal and SEON Technologies), and customer-engagement tools. The exact list of active providers may change as our stack evolves.

8. Social media presence

We may maintain corporate profiles on social platforms. If you interact with our profiles (for example, by following or sending us a message), the platform itself processes your data under its own privacy policy, which we do not control. We recommend reviewing the privacy notices of each platform you use.

9. Data retention

We keep personal data only for as long as it is necessary to fulfil the purposes for which it was collected, to comply with legal or regulatory obligations, or to resolve disputes. When data is no longer needed, it is deleted or anonymized.

10. Security

We adopt technical and organizational measures designed to protect personal data, including encrypted connections (TLS), restricted access, secure-development practices and continuous monitoring. No system can be guaranteed to be completely secure, but we work continuously to reduce and respond to risks.

11. Children

Our services are not directed to individuals under 18 years of age and we do not knowingly collect personal data from minors. If you believe a minor has provided personal data to us, please contact us so we can delete it.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be communicated through the website or by email before they take effect. The "Last updated" date at the top of this page indicates when the latest version was published.

13. Contact

For any privacy-related question or to exercise your LGPD rights, please contact us at support@forecastingstocks.com or +55 (61) 9807-1062.